Once a potential violation is captured by the automated enforcement system, it goes through a multi-step review process before a citation is issued:
- Initial Review by Verra Mobility:
Verra Mobility first reviews the event to confirm a violation occurred. They verify the speed, timing of the yellow and red lights, ensure a clear image of the driver is available, and obtain DMV records for the vehicle and registered owner.
- Police Department Review:
After Verra’s review, the event is forwarded to the Police Department for a final decision. The department:
- Confirms a violation occurred.
- Reviews the DMV information provided.
- Compares the driver’s photo from the event with the DMV photo of the registered owner.
If the driver can be positively identified:
If the driver cannot be identified from the DMV photo:
- Additional investigative steps are taken to determine the driver’s identity.
- If the driver is successfully identified, a citation is issued.
- If not, no citation is issued.
Citation Issuance: If a citation is issued, it is mailed to the recipient along with a link to view the event photos and video.
Recipients have three options:
- Pay the citation through the San Joaquin County Courts.
- Nominate the actual driver if they were not the one driving.
- Contest the citation in court.