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Catalog of Enterprise Systems

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Last Updated: March 23, 2026

Product Vendor Custodian Update Frequency Purpose Data Categories Collection Frequency
ArcGIS Map ESRI Information Technology As Needed Geographic Information System Spatial/geographic data, parcel boundaries, city infrastructure layers, land use data As Needed
Auto CAD Autodesk Public Works As Needed Computer Aided Drafting Engineering drawings, design files, infrastructure schematics As Needed
CIPAce CIPPlanner Finance Annually Capital Improvement Planning Capital project data, budget allocations, project timelines and milestones Annually
Coplogic Lexis Nexis Police Daily Online Crime Reporting Public-submitted crime and incident reports, location data, incident details Daily
Cross Roads Cross Roads Software Police Daily Traffic Citations Traffic citation records, vehicle and driver information, violation data Daily
Exchange Microsoft Information Technology Daily Email Server City employee email communications, calendar data, contact information Daily
Executime Tyler Technologies Information Technology Daily Electronic Time Keeping Employee time and attendance records, leave balances, payroll hours Daily
FireHouse Software ESO Solutions Fire Daily Fire Incident Reporting Fire incident reports, emergency response records, apparatus and personnel data Daily
Government Outreach GoGovApps Information Technology As Needed Customer Service and Code Enforcement Resident service requests, complaint and issue reports, case status data As Needed
Granicus / Legistar Granicus City Clerk Daily Video Streaming / Agenda Management Meeting agendas, minutes, legislative documents, public meeting video recordings Daily
Laserfiche Laserfiche Police Daily Document Management Scanned documents, records management data, department files Daily
NeoGov NeoGov Human Resources As Needed Applicant Tracking / Employee Evaluations Job applicant data, employee evaluation records, recruitment information As Needed
New World Logos Tyler Technologies Information Technology, Finance, Community Development, Human Resources Daily Financial Management, Human Resources, Payroll, Building Permits, Business Licenses, Utility Management Financial transactions, HR and payroll records, building permit data, business license data, utility account information Daily
PaperVision Digitech Systems City Clerk As Needed Document Management Scanned documents, city records, archival files As Needed
RecTrac / WebTrac Vermont Systems Parks and Recreation Daily Parks and Recreation Activity Management Recreation program registrations, participant records, facility reservations, payment transactions Daily
SharePoint Microsoft Information Technology As Needed City Intranet Internal city documents, department files, intranet content As Needed
Telestaff UKG (formerly Kronos) Police and Fire Daily Workforce Management Employee scheduling data, shift assignments, overtime records Daily
Track-it BMC Information Technology Daily Helpdesk System IT helpdesk tickets, service requests, hardware and software asset records Daily
TRIMS Trims Software LLC Parks and Recreation As Needed Parks Maintenance Management Parks maintenance work orders, asset condition data, maintenance schedules As Needed
VueWorks DTS Public Works Daily Public Works Asset Inventory Public works asset inventory, infrastructure condition data, work order records Daily

Senate Bill 272

 

Approved on October 11, 2015, SB 272 adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016 with annual updates.

Enterprise System

A software application or computer system that collects, stores, exchanges and analyzes information that the agency uses that is both of the following: A multi-departmental system or a system that contains information collected about the public and a system that serves as an original source of data within an agency.

An Enterprise System does not include any of the following.

  • Information Technology security systems, including firewalls and other cybersecurity systems.
  • Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
  • Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
  • Systems related to 911 dispatch and operation or emergency services.
  • Systems that would be restricted from disclosure by Section 6254.19.
  • The specific records that the information technology system collects, stores, exchanges or analyzes.

Requirements

  1. Create a catalog of enterprise systems, containing:
    • Current system vendor
    • Current system product
    • System's purpose
    • A description of categories or types of data
    • The department that is the prime custodian of the data
    • The frequency that system data is collected
    • The frequency that system data is updated
  2. To make the catalog publicly available upon request
  3. To post the catalog in a prominent location on the agency's website

Exception

If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system.